Garmin connected but nothing shows
Updated November 1, 2026
Usually your history is still arriving, or a permission was off when you connected.
It's still arriving
Your last 30 days usually arrive within a few minutes, but Garmin can take up to a few hours. Give it a little while and check again. Workouts recorded from now on arrive by themselves.
A permission was off
Garmin asks what to share when you connect. Everything starts on except Historical Data, so that’s the usual one:
- Historical Data off: new workouts arrive, but nothing from before you connected.
- Activities off: no workouts arrive at all.
- Health off: workouts arrive, but no sleep or health data.
To fix it, connect Garmin again from Settings → Connections and turn them all on. You can also change them in the Garmin Connect app under Settings → Connected Apps.
"Already connected to Shape"
A Garmin account can only link to one Shape account, so you probably have two. It usually happens when one came from Sign in with Apple in the iPhone app, and another from your email on the web. Contact us and we’ll sort out which to keep.
Workouts from before the last 30 days
Those never come through the connection. Import your full history instead.